Cozy Heating Anti-Spam Policy

Cozy Heating is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy.  Cozy Heating will occasionally update this Anti-Spam Policy.  When it does, Cozy Heating will also revise the “last update” date at the bottom of this Anti-Spam Policy.  For changes to this policy, Cozy Heating will notify you (the customer) by placing a notice on its web site’s home page.

What is Spam?
Spam is commercial email or unsolicited bulk email, including “junk mail”, which has not been requested by the recipient.  It is intrusive and often irrelevant or offensive, and it wastes valuable resources.  Spam messages are the opposite of permission-based emails, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship.  Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.

Preventing Spam
Customers of Cozy Heating products and services have agreed during their registration process, upon accepting the Terms of Use, to comply with this Anti-Spam Policy. Cozy Heating reserves the right to determine in its sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities.

How Cozy Heating Helps to Avoid Spamming
Cozy Heating has developed its Internet marketing tools to incorporate a strict permission-based philosophy.  This anti-spam philosophy is implemented through the following:

Unsubscribe – Each email created contains an “unsubscribe link”.  When our web site visitors use the link to request that they be unsubscribed, our subscriber lists are automatically adjusted to eliminate the prospect of sending unwanted email to such persons.  Additionally, each person on our subscriber list has the option of unsubscribing through a web-based method provided on the Blotch web site. 

Purchased Mailing Lists – Cozy Heating will never do mass mailings to purchased email lists.  Cozy Heating only uses opt-in mailing lists.  Purchased or inherited lists are by definition not opt-in. 

• Laws Restricting Spam
  Spam laws vary from state to state, and from country to country.  This Cozy Heating Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards.  As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:
  
  
• Use of false headers, or other false information, to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender
• Unauthorized use of a third party’s internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email
• Use of any false or misleading information in the subject line of the email
• Assisting any person in using the products or services of IMC for any of these previously mentioned activities. 

Reporting Spam
If you believe that you have received spam from or through Cozy Heating’s facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to abuse@cozyheating.com.  Please provide any other information that you believe may help us in our investigation.  Cozy Heating does not investigate or take any action based on “anonymous” spam complaints.

Last updated May 7, 2005